Technology News, Reviews, Tutorials By a CCIE
This recently came up when we migrated a customer and configured various Auto-Attendants for different departments to handle incoming calls. By default when Unity Connection transfers a call. it does not pass the calling number and hence the customer would not have any idea who is calling since it will appear as if Unity Connection [...]
I am working on upgrading my home voice lab to Cisco Unified Communications Manager 8.6.1 Beta and the first step after downloading the .ISO files was to merge them. Due to the size of the .ISO, Cisco has broken the Install File into three parts so once you downloaded the files, follow the following process [...]
This is a follow-up to my original tutorial about installing a CUCM8 on VMware fusion running on your Macbook Pro. You can follow that tutorial for everything but the only thing you have to watch out for will be the Processors, RAM and hard disk specs. Cisco recommends that Unity Connection needs a minimum of [...]
I know I still owe my readers a complete run-down of the CCIE Voice journey but life has been busy. I have decided that over the next few months I will be exploring Cisco UC topics in depth to solidify my knowledge and will be blogging on a regular basis. For now I will focus on installing [...]
A SIP profile comprises the set of SIP attributes that are associated with SIP trunks and SIP endpoints. SIP profiles include information such as name, description, timing, retry, call pickup URI, and so on. The profiles contain some standard entries that cannot be deleted or changed. SIP Profile Information Name Enter a name to identify [...]
Device pools define sets of common characteristics for devices. The device pool structure supports the separation of user and location information. The device pool contains only device- and location-related information. The Common Device Configuration window records all the user-oriented information such as type of softkey template that is used and locale information. Ensure that each [...]
Use Date/Time Groups to define time zones for the various devices that are connected to Cisco Unified Communications Manager. Each device exists as a member of only one device pool, and each device pool has only one assigned Date/Time Group. Installing Cisco Unified Communications Manager automatically configures a default Date/Time Group that is called CMLocal. [...]
If you want to do so, you can configure phone Network Time Protocol (NTP) references in Cisco Unified Communications Manager Administration to ensure that a phone that is running SIP gets its date and time from the NTP server. If all NTP servers do not respond, the phone that is running SIP uses the date [...]
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