Technology News, Reviews, Tutorials By a CCIE
Virgin Media, the UK’s leading entertainment and digital communications company, is deploying Cisco Quad™, Cisco WebEx® and Cisco Unified Communications to its people. The solutions are being rolled out as part of Virgin Media’s Flexible Working Initiative and will enable thousands of employees to collaborate and work remotely with video calls and shared documents, all [...]
VXi Corporation (www.VXiCorp.com) has redefined comfort and style for Unified Communication users in contact centers and offices with the introduction of the UC ProSet™ corded headset. Perfect for use in contact centers and busy offices, including at-home offices and other business settings, the VXi UC ProSet is equipped with numerous features that put it in [...]
AT&T is now offering cloud-based unified communications to its enterprise customers, adding to its existing portfolio of hosted VoIP services (with Voice DNA) and other managed UC services. AT&T UC Services are embedded in the AT&T managed network, offering accessibility to multiple device types regardless of location. The service allows seamless transfers such as those [...]
ShoreTel Inc. announced it has signed a definitive agreement to acquire M5 Networks (“M5”), a recognized leader in hosted Unified Communications. As a result of the acquisition, ShoreTel will be uniquely positioned to provide customers a choice between on-premise and hosted UC solutions. Under the terms of the definitive agreement, M5 shareholders will receive approximately [...]
Cisco announced that a new video conferencing system based on Cisco TelePresence® technology has been deployed at M.Video, the largest Russian consumer electronics retailer. The project, which aims to optimize collaboration and decision-making within the company, was implemented by CROC, a Cisco® Gold Certified Partner in Russia. The solution was implemented in two phases. In [...]
Cisco and TELUS announced TELUS has deployed key components of the Cisco Videoscape™ platform in order to extend its successful Optik TV services to mobile devices through its ‘Optik on the go’ offering. Cisco Videoscape is a comprehensive TV platform allowing service providers and media companies to extend content across devices and networks to create [...]
Citrix announced that the company has been named by the global research and advisory firm, Gartner, Inc., a “Leader” in the firm’s annual “Magic Quadrant for Web Conferencing” report*. Evaluated as one of 12 providers, Citrix is recognized as a Leader for the ability to execute well on its product and service strategy as well [...]
I was just browsing the web and ran across Fidelus Attendant Console. I have never heard of this company before but just watching the video makes it look promising. Have you looked into this product? As a partner I always run into customers that are looking for a replacement for the now-discontinued “Attendant Console” since CUCM [...]
Syn-Apps products continue to evolve as their customers and partners provide feedback. They have some exciting new features scheduled to release the beginning of next year for Syn-Apps Paging Relay, SA-Announce and more. Major highlights include: Support for Android and iPhone – Send and Receive To/From Smartphones – No SMS Required More Fault Tolerance and [...]
Looks like Cisco has made some great changes to the Call Park behavior in Communications Manager 8.6.2 These are good to know if you are about to deploy 8.6.2 With these new Call Park behaviors, centralized Unified CM deployments that host multiple locations on a single cluster (such as retail stores and bank branches) can [...]
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